Careers

JOIN THE MAYACAMA HOSPITALITY FAMILY

Quality and service are at the heart of everything we do, with our highly experienced and welcoming team always going the extra mile to meet one fundamental objective for our Members: to make the time you spend with the people you care about the most not merely enjoyable, but memorable.

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Full Time Positions

Job Title: Assistant Golf Professional
Department: Golf Shop
Reports to: Head Golf Professional
Classification: Non-Exempt

SUMMARY

Oversees and has full responsibility for the day-to-day Golf Operation in the absence of the Head Golf Professional.  He/she is responsible for managing and scheduling of all staff to ensure the highest quality service possible to all members and guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Golf Registration/Rounds of Golf:

  1. Responsible for operating the Golf Shop Desk.

  2. Oversee the proper check-in and starting of golfers, including monitoring the proper pace of play and first tee/tenth tee operation with the Caddie Manager and/or Starter.

  3. Coordinate with the Caddie Manager and/or Starter to ensure the proper check-in and starting of golfers, including the collection of all appropriate fees

  4. Answering the telephone, take accurate messages, book advance starting times, golf lessons, etc.

  5. Keep accurate records of all golfers on both the Starting Sheet Diary and in Jonas.

  6. Ensure that all club rules are enforced, including dress code, proper etiquette, etc.

  7. Handle and document all complaints regarding pace of play and other on-course problems to the club’s and the guest’s satisfaction, and in accordance with the guidelines set forth by the Club.

  8. Responsible for record keeping for all rounds of golf and Golf Shop sales figures, including green fees, cart fees, and other revenue received by the Golf Shop, on a daily, weekly and monthly basis.

Teaching:

  1. Responsible for individual and group instruction, including member clinics, junior programs, member golf schools and special requests.

Tournament Operations:

  1. Establish a tournament schedule with the Head Golf Professional, coordinating with other area golf clubs and events so as to avoid conflicts with other activities.

  2. Directly responsible for all tournament promotions, including club newsletter promotions, entry forms, all tournament related printed matter, sign-up, and mailings.

  3. Coordinate entries for Club Tournaments.

  4. Co-manage tournament portals to provide updated information to competitors.

Merchandising:

  1. Responsible for the cleanliness and overall appearance of the Golf Shop, including all merchandise display areas.

  2. Responsible for assisting members and guests with “on the floor” sales help.

  3. Responsible for filling in-stock merchandise as needed.

  4. Maintain proper inventory levels of golf clubs, golf balls, golf gloves, and merchandise supplies (merchandise bags/boxes, gift wrap, office supplies, etc).

  5. Be knowledgeable about the Club’s purchase order system, receiving and pricing procedures, and inventory maintenance program.

  6. Receive merchandise under the direction of the Head Golf Professional and First Assistant Professional.

  7. Proper display and knowledge of all products in the Golf Shop.

  8. Assist in the monthly physical inventory process.

  9. Responsible for properly ordering and expediting special order requests.

  10. Keep current on all promotions and club events.

  11. Maintain accurate records regarding the distribution of demo clubs.

Budgeting/Financial Management:

  1. Assist Head Golf Professional with preparation of annual operating budget for Golf Shop Retail Sales/Bag room area expenses and revenue, including rounds of golf.

  2. Manage on a daily, weekly, and monthly basis all play records and revenue associated with Golf Shop sales, golf course fees, locker rentals, club storage, handicap fees and costs related to those areas.

  3. Maintain up to date records of all revenue line items for the golf operation.

  4. Manage the Merchandising Buying Plan to track order history and sales.

Miscellaneous:

  1. Opening and closing procedures of the Golf Shop.

  2. Play golf with members on a regular basis as often as scheduling permits.

  3. Assist in maintaining the club handicap system in accordance with the USGA GHIN system.  This includes the timely posting of member’s scores, updating and transmitting system information to the USGA based on their timeline, distribution of member handicap cards, and providing up to date accurate handicaps for all club tournaments.

  4. Processing of all golf related retain invoices in a timely manner.

  5. Maintain the Golf Operation “Play Book” and communicate with staff regarding updates.

  6. Responsible for daily communication with members regarding club customs and the Rules of Golf.  Must have a good working knowledge of the Rules of Golf.

  7. Communicate daily with the Golf Course Superintendent, Starter, Caddie Manager and Outside Operations staff on any special course conditions, groups, unusual activity and course maintenance procedures.

  8. Schedule and attend meetings with merchandise vendors.

SUPERVISORY RESPONSIBILITIES

Golf Shop Staff, Outside Services

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be a Class “A” PGA Member or a registered PGA Apprentice who has successfully completed the Playing Ability Test and passed the Qualifying Exam

  • Strong organizational skills; ability to manage priorities and workflow

  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

  • Good judgment with the ability to make timely and sound decisions

  • Creative, flexible, and innovative team player

  • Professional appearance and demeanor

  • Ability to effectively communicate with people at all levels and from various backgrounds

  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace

CERTIFICATES, LICENSES, REGISTRATIONS

  • Must be a Class “A” PGA Member or a registered PGA Apprentice who has successfully completed the Playing Ability Test and passed the Qualifying Exam

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Understand and respond to a diverse population

  • Coordinate multiple tasks simultaneously

  • Calculate figures and amounts

WORK ENVIRONMENT

The work environment characteristics described here are representative of employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Job Title: Assistant Golf Course Superintendent
Department: Golf Course Maintenance
Reports to: Golf Course Superintendent
Classification: Exempt

SUMMARY

Plans, coordinates and directs activities of the Golf Course Maintenance staff and operates and maintains a computerized irrigation system by performing the following duties.

DUTIES AND RESPONSIBILITIES

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Provide excellent guest service to members.

  • Assists in establishing maintenance schedules to ensure optimum playing conditions for customers; reviews and adjusts maintenance schedules as necessary.

  • Determines irrigation needs daily to ensure adequate watering and prevent waste of water based on readouts from computerized weather station and afternoon course inspections.

  • Program central irrigation computer system according to frequently changing factors such as temperature, weather, terrain, drainage, amount of golf play or golf car traffic.

  • Inspects irrigation field controllers, records adjustments needed, troubleshoots malfunctions and trains workers in repair of irrigation system.

  • Assists in maintaining inventory of parts and supplies for irrigation system; orders new quantities as needed; occasionally orders other supplies such as tools, seed, and fertilizer.

  • Trains maintenance staff in the proper and safe operation of a variety of golf course equipment including tractors, mowers and other specialized turf care equipment.

  • Assists in keeping accurate maintenance records for pesticide and fertilizer applications.

  • Acts as Golf Course Superintendent during vacations and other absences.

  • To adhere to company policy and procedure

SUPERVISORY RESPONSIBILITIES

Directly supervising approximately 15-20 employees in the Golf Maintenance Department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work, rewarding and disciplining employees, addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Strong organizational skills; ability to manage priorities and workflow

  • Versatility, flexibility, and a willingness to work within constantly changing priorities

  • Good judgment with the ability to make timely and sound decisions

  • Ability to effectively communicate with people at all levels and from various backgrounds

  • Ability to work with mathematical concepts

  • Ability to apply concepts of fractions, percentages, ratios, and proportions to practical situations such as mixture and application of pesticides and fertilizers.

  • Must posses a valid California Drivers License or equivalent

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS

  • Associates Degree equivalent from a two year college in turfgrass management or horticulture and three years related experience working on a golf course, including operation of equipment and a computerized irrigation system, at least one year of supervisory experience and knowledge of current OSHA and EPA regulations; or equivalent combination of education and experience

  • State of California Qualified Applications License or ability to obtain within three months from date of employment.

WORK ENVIRONMENT, PHYSICAL/MENTAL DEMANDS

The work environment characteristics and physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, moving mechanical parts and fumes or airborne particles.  The employee is occasionally exposed to toxic or caustic chemicals, risk of electric shock and vibration.  The noise level in the work environment is usually loud.

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Job Title: Residence Houseperson
Department: Housekeeping
Reports to: Director of Housekeeping & Housekeeping Supervisor
Classification: Non-Exempt

SUMMARY

Assist Housekeepers in the cleaning and stocking of all member rooms.  Deliver and collect items from member rooms as requested.

DUTIES AND RESPONSIBILITIES

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Performs cleaning, housekeeping and light maintenance tasks and services throughout assigned property.

  • Stocking of carts and closets with linens, general supplies and member supplies essential to the cleaning and servicing of the member rooms.

  • Removal and disposal of trash and dirty linens from checked out rooms.

  • Assists with the cleaning and sanitizing of shared facilities and common spaces.

  • Cleanliness of hallways, stairs, storage areas and closets.

  • Cleaning and restocking of fireplaces.

  • Delivering and retrieving items to and from the member’s rooms.

  • Flips heavy mattresses.

  • Vacuums and cleans floors, rugs, furniture and drapes.   Buffs floors.

  • Washes inside and outside of windows

  • Shampoos carpets when needed/

  • Reports any damage, burned out light bulbs and plumbing problems to the maintenance or housekeeping department

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to follow instruction and provide support to the Housekeepers.

  • Ability to work independently.

  • Thorough understanding of safety hazards and proper use of various cleaning and sanitizing solutions.

  • Ability to perform basic repairs and operate tools or equipment used in routine maintenance.

  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

  • Excellent customer service skills

  • Good judgment with the ability to make timely and sound decisions

  • Creative, flexible, and innovative team player

  • Bilingual skills a plus

  • Professional appearance and demeanor

  • Ability to effectively communicate with people at all levels and from various backgrounds

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS

  • Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.

  • Ability to read, write, speak, understand and communicate in basic English preferred.

  • High School Education

WORK ENVIRONMENT, PHYSICAL/MENTAL DEMANDS

The work environment characteristics and physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Prolonged periods standing and walking and frequently pulling, pushing, and bending.

  • Must be able to lift up to 50 pounds at times.

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Job Title: Grounds Laborer
Department: Golf Course Maintenance
Reports to: Golf Course Superintendent
Classification: Non-Exempt

SUMMARY

To provide a consistently well-maintained golf course ranked as one of the top golf courses in the country.

DUTIES AND RESPONSIBILITIES

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Provide excellent guest service to members.

  • Performs golf course maintenance according to Golf Course Superintendent and/or Assistant Golf Superintendent’s guidelines, including maintaining golf course greens, tee’s, fairways, roughs, the driving range and landscape areas.

  • Regularly performs scheduled maintenance activities in a timely manner

  • Coordinates, organizes and prioritizes his/her job duties

  • Well versed in the use of various hand tools, clippers, hand loppers, pole saws, weed eaters, blowers, including the ability to operate golf course equipment.

  • Fix all ball marks on greens, walk mow greens, dew whip if necessary.

  • Rake bunkers – full rake or touch up (if necessary).

  • Pick up trash in and on the way to the holes in your section, around greens, tees and cart paths.

  • Spot water collars, tees and approaches, tee banks, green banks.

  • Weed wack all areas in section – around trees, markers, rocks, around bunkers, tall grass, around benches, water coolers, irrigation controllers.

  • Edge cart path from tee to green.

  • Maintain edge around all bunkers in section and clean up all grass, weeds and grass runners from the work that the edger made on cart paths and bunkers.

  • Clean around tee markers, sprinkler heads, quick cupplers, yardage markers, fairways and valve covers.

  • Sand and seed divots in section (i.e. fairway divots, tee top divots, etc.)

  • Pick up and remove small limbs and leaves when they become excessive. 

  • Add sand and rake bunkers when needed and required.

  • To adhere to company policy and procedure.

SUPERVISORY RESPONSIBILITIES

  • None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Strong organizational skills; ability to manage priorities and workflow

  • Versatility, flexibility, and a willingness to work within constantly changing priorities

  • Good judgment with the ability to make timely and sound decisions

  • Ability to effectively communicate with people at all levels and from various backgrounds

  • Must posses a valid California Drivers License or equivalent

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS

  • High school education

WORK ENVIRONMENT, PHYSICAL/MENTAL DEMANDS

The work environment characteristics and physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regularly exposed to outside weather conditions

  • Noise level in the work environment is usually loud

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Job Title: Line Cook
Department: Food & Beverage – Back of House
Reports to: Executive Chef
Classification: Non-Exempt

SUMMARY

Cooks and prepares a variety of food products, including meats, seafood, poultry, vegetables, sauces and stocks according to the club’s standard recipes using a variety of equipment and utensils according to the daily prep list.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Take inventory of all items required for station set-up and determine those items that require preparation.

  2. Prepares items according to standard recipes.

  3. Requisitions items needed to produce menu items.

  4. Notifies Sous Chef of expected shortages.

  5. Ensures that assigned work areas and equipment are clean and sanitary.

  6. Sets-up, maintains and breaks down prep cook station.

  7. Covers, dates and neatly stores all leftover products that are re-usable.

  8. Makes recommendations for maintenance, repair and upkeep of the line prep area and equipment.

  9. Attends kitchen staff meetings and offers suggestions for improvements.

  10. Assists with other duties as assigned by the Sous Chef and Executive Chef.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Required to stand for long periods and walk, balance, stoop, kneel, crouch, bend, stretch and twist and reach.

  • Push, pull or lift up to 50 pounds.

  • Continuous repetitive motions.

  • Work in hot, humid and noisy environment.

  • Must be able to communicate clearly with managers, kitchen and dining room personnel.

  • Maintains the highest food safety standards.

  • Able to produce all assigned menu items according to the club’s standard recipes.

  • Helps in other areas of the kitchen during slow periods or when necessary.

  • Knowledge of and ability to perform required role during emergency situations.

  • Strong organizational skills; ability to manage priorities and workflow

  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

  • Good judgment with the ability to make timely and sound decisions

  • Creative, flexible, and innovative team player

  • Bilingual skills a plus

  • Professional appearance and demeanor

  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS

  • A minimum of two years of experience in kitchen preparation and cooking in a club, resort, hotel or institutional setting

  • Food safety certification

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Required to stand for long periods and walk, balance, stoop, kneel, crouch, bend, stretch and twist or reach

  • Push, pull or lift up to 50 pounds

  • Continuous repetitive motions

  • Work in hot, humid and noisy environment

  • Coordinate multiple tasks simultaneously

WORK ENVIRONMENT

The work environment characteristics described here are representative of employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Job Title: Housekeeping Supervisor
Department: Housekeeping
Reports to: Housekeeping Manager
Classification: Non-Exempt

SUMMARY

Directs the administration of all housekeeping services for casita and villa lodging, public and staff areas; ensures the highest standards of sanitation, safety, comfort and aesthetics, and direct all housekeeping employees, hire and discharge, plan and schedule work assignments, inform new employees about club regulations, inspect housekeeping personnel work assignments and requisition supplies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following.  Other duties may be assigned.

  1. Supervises all housekeeping employees; hires new employees as needed, discharges employees when necessary, writes warning notices when policies have been violated; evaluates employees for promotions/transfers as openings arise.

  2. Plans the work schedule of the Housekeeping Department and distributes assignments accordingly; assigns regular and special duties to Housekeeping staff; schedules and assigns regular and days off according to occupancy forecasts

  3. Informs new employees about regulations; trains and assigns them to work with experienced employees; checks the work of these employees occasionally and reviews the reports made by Inspectors

  4. Inspects the housekeeping staff periodically to check the quantity and quality of their work

  5. Approves all supply requisitions such as spreads and bathroom rugs; responsible for the lost and found department; determines the rightful owner when possible and make arrangements for the return of lost items

  6. Develops effective strategies to communicate with other departments

  7. Develops departmental budget and, after approval, monitors and takes corrective action as necessary to assure that financial goals are attained

  8. Makes recommendations regarding necessary capital expenditures and special maintenance/repair improvements

  9. Develops and implements linen, supply and other inventory management programs to control expenses

  10. Plans “deep cleaning” activities and schedules for club’s public and guestroom areas

  11. Participates in on-going evaluation programs to ensure that all club areas meet cleanliness, safety and other standards

  12. Plans professional development and training activities for subordinates

SUPERVISORY RESPONSIBILITIES

Houseperson,  Houskeepers, Laundry Supervisor

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School Education

LANGUAGE SKILLS

English/Spanish

MATHEMATICAL SKILLS

Basic

REASONING ABILITY

Basic

CERTIFICATES, LICENSES, REGISTRATIONS

n/a

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Part Time Positions

Job Title: Grounds Laborer
Department: Golf Course Maintenance
Reports to: Golf Course Superintendent
Classification: Non-Exempt

SUMMARY

To provide a consistently well-maintained golf course ranked as one of the top golf courses in the country.

DUTIES AND RESPONSIBILITIES

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Provide excellent guest service to members.

  • Performs golf course maintenance according to Golf Course Superintendent and/or Assistant Golf Superintendent’s guidelines, including maintaining golf course greens, tee’s, fairways, roughs, the driving range and landscape areas.

  • Regularly performs scheduled maintenance activities in a timely manner

  • Coordinates, organizes and prioritizes his/her job duties

  • Well versed in the use of various hand tools, clippers, hand loppers, pole saws, weed eaters, blowers, including the ability to operate golf course equipment.

  • Fix all ball marks on greens, walk mow greens, dew whip if necessary.

  • Rake bunkers – full rake or touch up (if necessary).

  • Pick up trash in and on the way to the holes in your section, around greens, tees and cart paths.

  • Spot water collars, tees and approaches, tee banks, green banks.

  • Weed wack all areas in section – around trees, markers, rocks, around bunkers, tall grass, around benches, water coolers, irrigation controllers.

  • Edge cart path from tee to green.

  • Maintain edge around all bunkers in section and clean up all grass, weeds and grass runners from the work that the edger made on cart paths and bunkers.

  • Clean around tee markers, sprinkler heads, quick cupplers, yardage markers, fairways and valve covers.

  • Sand and seed divots in section (i.e. fairway divots, tee top divots, etc.)

  • Pick up and remove small limbs and leaves when they become excessive. 

  • Add sand and rake bunkers when needed and required.

  • To adhere to company policy and procedure.

SUPERVISORY RESPONSIBILITIES

  • None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Strong organizational skills; ability to manage priorities and workflow

  • Versatility, flexibility, and a willingness to work within constantly changing priorities

  • Good judgment with the ability to make timely and sound decisions

  • Ability to effectively communicate with people at all levels and from various backgrounds

  • Must posses a valid California Drivers License or equivalent

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS

  • High school education

WORK ENVIRONMENT, PHYSICAL/MENTAL DEMANDS

The work environment characteristics and physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regularly exposed to outside weather conditions

  • Noise level in the work environment is usually loud

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Job Title: Pool Cook
Department: Food & Beverage – Back of House
Reports to: Executive Chef
Classification: Non-Exempt

SUMMARY

Cooks and prepares a variety of food products, including meats, seafood, poultry, vegetables, sauces and stocks according to the club’s standard recipes using a variety of equipment and utensils according to the daily prep list.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Take inventory of all items required for station set-up and determine those items that require preparation.

  2. Prepares items according to standard recipes.

  3. Requisitions items needed to produce menu items.

  4. Notifies Sous Chef of expected shortages.

  5. Ensures that assigned work areas and equipment are clean and sanitary.

  6. Sets-up, maintains and breaks down prep cook station.

  7. Covers, dates and neatly stores all leftover products that are re-usable.

  8. Makes recommendations for maintenance, repair and upkeep of the line prep area and equipment.

  9. Attends kitchen staff meetings and offers suggestions for improvements.

  10. Assists with other duties as assigned by the Sous Chef and Executive Chef.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Required to stand for long periods and walk, balance, stoop, kneel, crouch, bend, stretch and twist and reach.

  • Push, pull or lift up to 50 pounds.

  • Continuous repetitive motions.

  • Work in hot, humid and noisy environment.

  • Must be able to communicate clearly with managers, kitchen and dining room personnel.

  • Maintains the highest food safety standards.

  • Able to produce all assigned menu items according to the club’s standard recipes.

  • Helps in other areas of the kitchen during slow periods or when necessary.

  • Knowledge of and ability to perform required role during emergency situations.

  • Strong organizational skills; ability to manage priorities and workflow

  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

  • Good judgment with the ability to make timely and sound decisions

  • Creative, flexible, and innovative team player

  • Bilingual skills a plus

  • Professional appearance and demeanor

  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS

  • A minimum of two years of experience in kitchen preparation and cooking in a club, resort, hotel or institutional setting

  • Food safety certification

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Required to stand for long periods and walk, balance, stoop, kneel, crouch, bend, stretch and twist or reach

  • Push, pull or lift up to 50 pounds

  • Continuous repetitive motions

  • Work in hot, humid and noisy environment

  • Coordinate multiple tasks simultaneously

WORK ENVIRONMENT

The work environment characteristics described here are representative of employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Full Time Positions

Part Time Positions

Job Title: Houseperson
Department: Housekeeping
Reports to: Housekeeping Supervisor, Executive Chef, General Manager
Classification: Non-Exempt

SUMMARY

A multifaceted position responsible for housekeeping assistance, cleaning, bellhop duties, and amenities and common area assistance, Houseperson performs a wide range of tasks all in an effort to create the best hospitality experience for guests of The Ruse. Being a small boutique property requires this role to be willing to assist whatever the current need.

DUTIES AND RESPONSIBILITIES

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

Housekeeping:

  • Performs cleaning, housekeeping and light maintenance tasks and services throughout assigned property.

  • Removal and disposal of trash and dirty linens from checked out rooms to proper locations.

  • Assists with the cleaning and sanitizing of shared facilities and common spaces.

  • Delivering and retrieving items to and from the guest rooms.

  • Flips heavy mattresses.

  • Reports any damage, burned light bulbs and plumbing problems to the maintenance or housekeeping department.

  • Vacuums and cleans floors, rugs, furniture and drapes. Buffs floors.

  • Washes inside and outside of windows

  • Shampoos carpets when needed.

  • Prepare reusable water bottles for the rooms. Wash the water bottles used for the rooms.

Kitchen / Pavilion Duties:

  • Breakfast Front of house assist in setting up tables, welcoming guests and interacting.

  • Provide them with water, juice, coffee, also make various coffee drinks blended coffees, espresso drinks, and teas whether hot or cold (Barista).  

  • Ensure work area is clean and sanitized, including sanitizing utensils, or equipment, clean seating areas.

  • Describe items on the menu to customers, suggest products that might appeal to customers.

  • Dismantle machinery and clean appropriately as the need arises.

  • Basic kitchen skills, bussing table and resetting, doing dishes.

  • Additional cleaning / help as needed by the chef.

  • Keeping Pavilion fridge stocked with waters, soda, and other beverages for guests.

 Poolside/Guest Services:

  • Cleaning the pool, cleaning of pool area furniture, setting out towels on the lounge chairs, opening the umbrellas, cleaning outdoor furniture and furniture near the back of the property Sails seating, Bocce and Pickle courts.

  • Monitor the pool, pavilion, Sails seating, Bocce and Pickle ball courts throughout the shift. Offering guests in these areas’ towels, water etc.

  • Managing all of the outdoor furniture covers the entire property. Place and remove when weather conditions require it. Maintenance may help with this.

  • Assist with guest luggage requirements and delivery etc.

  • Identify and explain facilities and features to guests during regular interaction.

  • Identify and explain room features and equipment operation.

Other duties may be required as assigned my management.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Ability to follow instruction and provide support to the Housekeepers.

  • Ability to work independently.

  • Thorough understanding of safety hazards and proper use of various cleaning and sanitizing solutions.

  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

  • Ability to think clearly, quickly, maintain concentration and make concise decisions.

  • Ability to focus attention on details.

  • Ability to be flexible as the job changes.

  • Excellent customer service skills

  • Good judgment with the ability to make timely and sound decisions.

  • Creative, flexible, and innovative team player

  • Bilingual skills a plus

  • Professional appearance and demeanor

  • Ability to effectively communicate with people at all levels and from various backgrounds.

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS

  • Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.

  • Ability to read, write, speak, understand and communicate in basic English preferred.

  • High School Education

WORK ENVIRONMENT, PHYSICAL/MENTAL DEMANDS

The work environment characteristics and physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Prolonged periods standing and walking and frequently pulling, pushing, and bending.

  • Must be able to lift to 50 pounds at times.

  • Valid California Driver’s License

  • Ability to work in a variety of weather conditions.

  • Excellent customer service skills paying close attention to detail.

  • Strong organizational skills: ability to manage priorities and workflow.

  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

  • Good judgment with the ability to make timely and sound decisions.

  • Professional appearance and demeanor

  • Ability to effectively communicate with people at all levels and from various backgrounds.

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