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Careers

JOIN THE MAYACAMA HOSPITALITY FAMILY

Quality and service are at the heart of everything we do, with our highly experienced and welcoming team always going the extra mile to meet one fundamental objective for our Members: to make the time you spend with the people you care about the most not merely enjoyable, but memorable.

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Full Time Positions

Job Title: Wine Director
Department: Food & Beverage
Reports to: Director of Food & Beverage
Classification: Exempt

SUMMARY

The Wine Director at Mayacama Golf Club has the opportunity to build on the strong wine culture that is part of our founding charter. This role is responsible for all aspects of our dynamic program including maintaining the wine list, driving retail sales, conducting staff training and education, and regular evening restaurant floor presence and supervision. The Wine Director is also focused on developing strong relationships with our members, catering to their individual tastes, as well as acting as the liaison to our vintner community, coordinating events, special tastings, and winery visits.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following with other duties as assigned.

  • Execute the vision of the Wine & Beverage Program at Mayacama

  • Prepare and monitor the strategic plan and budget for the Beverage Department

  • Create the programming to include special tastings, events and education

  • Build strong relationships with our members and contribute to our CRM database

  • Curate a Wine List designed for our members tastes and meeting our sales goals

  • Coordinate our Spirits, Beer and Cigar programs to complement our experience

  • Be present on the restaurant floor to provide recommendations for our members

  • Maintain our Member Wine Locker system to track collections and ensure accuracy

  • Connect with our Vintner Member community to add value to their membership benefits

  • Develop content to engage our members in newsletters, on website and social channels

  • Leverage relationships to find unique partnership opportunities for our program

  • Drive retail sales with timely and effective programs designed to excite our members

  • Manage direct marketing of wine to our members to achieve our retail sales goals

  • Lead the effort for our Annual Vintners events in the Spring and Fall

  • Update training materials to ensure that staff have a full understanding of our standards

  • Deliver effective staff training to improve knowledge, acumen and service skills

  • Establish effective pricing and discount controls in order to achieve Gross Margin targets

  • Manage beverage purchasing process to include purchase orders, invoicing and A/P

  • Conduct monthly inventory according to established guidelines and reconcile variances

  • Oversee our cellars to ensure that wines are stored in optimal conditions

  • Provide insightful reporting on the Beverage Program to identify trends and opportunities

  • Contribute to staff meetings providing insight, direction and support for our team

  • In collaboration with Food and Beverage Director and the Food and Beverage Department, coordinate and participate in tableside execution of wine service to members on a nightly basis.

  • Facilitate any FOH manager function and be a FOH resource when on property including, but not limited to – taking nightly dining reservations, receives and resolves member complaints, evening manager on duty responsibilities.

  • Lead by example with regards to employee and member policies.

  • Perform other duties as assigned by the Food and Beverage Director, The Director of Hospitality and/or Managing Partner

SUPERVISORY RESPONSIBILITIES

– Bussers, Servers, Bartenders, Sommeliers, Event Staff

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Minimum five years’ experience in wine/restaurant industry or equivalent

  • Minimum of six years progressive supervisory and managerial experience in directing, leading, and coaching others to exceed organizational standards.

  • Demonstrated advanced knowledge of wines, wine production, wine industry, with strong wine sales

  • Must possess demonstrated leadership ability, as well as organizational and strategic agility.

  • Demonstrated ability for people development by mentoring, motivating, coaching, consistently providing feedback and holding them accountable.

  • Proven managerial problem-solving, critical thinking skills with the ability to exercise independent judgement.

  • Strong organizational skills.  Ability to identify and prioritize issues, delegating as appropriate, to drive to measurable results.

  • Proven ability to be creative and engaging with marketing of wine for discerning guests.

  • Ability to work independently and as a member of various teams and committees

  • Versatility, flexibility, and willingness to work within constantly changing priorities

  • Must exemplify passion, enthusiasm, focus, creativity and a positive outlook

  • Good judgment with the ability to make timely and sound decisions

  • Professional appearance and demeanor

  • Excellent customer service skills. 

  • Ability to effectively present information and respond to questions

  • Ability to effectively communicate with people at all levels and from various backgrounds

  • Ability to understand and follow written and verbal instructions

  • Must be able to speak, read, write, and understand the primary language used in the workplace

  • Working knowledge of POS systems. Proficient in Microsoft Office 365

EDUCATION and/or EXPERIENCE

College Degree in Hospitality Management or Marketing preferred

Minimum five years in the restaurant/wine industry or equivalent

Wine Certifications from Court of Master Sommeliers or WSET preferred

Equivalent combination of education and progressive, relevant, and direct experience may be considered in lieu of minimum education/experience requirements indicated above.

LANGUAGE SKILLS

English, Spanish preferred

CERTIFICATES, LICENSES, REGISTRATIONS

Alcohol Service/Responsible Beverage (TIPS)

CA Food Handler Card

PHYSICAL/MENTAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand and walk for long periods of time

  • Lift and/or move up to 50 pounds

  • Coordinate multiple tasks simultaneously

  • Understand and respond professionally to a diverse population

WORK ENVIRONMENT

The work environment characteristics described here are representative of employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work is mainly performed in an office, wine storage area, conditioned wine cave, bar and grill, dining room, outdoor courtyards.

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Job Title: Assistant Golf Course Superintendent
Department: Golf Course Maintenance
Reports to: Golf Course Superintendent
Classification: Exempt

SUMMARY

Plans, coordinates and directs activities of the Golf Course Maintenance staff and operates and maintains a computerized irrigation system by performing the following duties.

DUTIES AND RESPONSIBILITIES

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Provide excellent guest service to members.

  • Assists in establishing maintenance schedules to ensure optimum playing conditions for customers; reviews and adjusts maintenance schedules as necessary.

  • Determines irrigation needs daily to ensure adequate watering and prevent waste of water based on readouts from computerized weather station and afternoon course inspections.

  • Program central irrigation computer system according to frequently changing factors such as temperature, weather, terrain, drainage, amount of golf play or golf car traffic.

  • Inspects irrigation field controllers, records adjustments needed, troubleshoots malfunctions and trains workers in repair of irrigation system.

  • Assists in maintaining inventory of parts and supplies for irrigation system; orders new quantities as needed; occasionally orders other supplies such as tools, seed, and fertilizer.

  • Trains maintenance staff in the proper and safe operation of a variety of golf course equipment including tractors, mowers and other specialized turf care equipment.

  • Assists in keeping accurate maintenance records for pesticide and fertilizer applications.

  • Acts as Golf Course Superintendent during vacations and other absences.

  • To adhere to company policy and procedure

SUPERVISORY RESPONSIBILITIES

Directly supervising approximately 15-20 employees in the Golf Maintenance Department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work, rewarding and disciplining employees, addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Strong organizational skills; ability to manage priorities and workflow

  • Versatility, flexibility, and a willingness to work within constantly changing priorities

  • Good judgment with the ability to make timely and sound decisions

  • Ability to effectively communicate with people at all levels and from various backgrounds

  • Ability to work with mathematical concepts

  • Ability to apply concepts of fractions, percentages, ratios, and proportions to practical situations such as mixture and application of pesticides and fertilizers.

  • Must posses a valid California Drivers License or equivalent

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS

  • Associates Degree equivalent from a two year college in turfgrass management or horticulture and three years related experience working on a golf course, including operation of equipment and a computerized irrigation system, at least one year of supervisory experience and knowledge of current OSHA and EPA regulations; or equivalent combination of education and experience

  • State of California Qualified Applications License or ability to obtain within three months from date of employment.

WORK ENVIRONMENT, PHYSICAL/MENTAL DEMANDS

The work environment characteristics and physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, moving mechanical parts and fumes or airborne particles.  The employee is occasionally exposed to toxic or caustic chemicals, risk of electric shock and vibration.  The noise level in the work environment is usually loud.

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Job Title: Clubhouse Housekeeper
Department: Housekeeping
Reports to: Director of Housekeeping & Housekeeping Supervisor
Classification: Non-Exempt

SUMMARY

Responsible for cleaning all club facilities.

DUTIES AND RESPONSIBILITIES

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Receives list of assignments from Housekeeping Manager and prioritizes cleaning.

  • Check the inventory of cleaning cart and add any necessary supplies.

  • Dusts rooms and furniture

  • Cleans and disinfects bathrooms and living areas according to policies.

  • Vacuums carpets and mops floors

  • Sweeps patio area and dusts patio furniture

  • Empties all wastebaskets and ashtrays

  • Disinfects telephones

  • Buffs floors

  • Checks toiletry supplies in rest rooms, restocking as needed.

  • Ensures room(s) meet Club standards with a final walk around.

  • Notifies maintenance department of needed maintenance or repairs.

  • Takes found items to designated lost and found area if guest has checked out.

  • Performs other related duties as assigned.

SUPERVISORY RESPONSIBILITIES

  • None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Detail-oriented and thorough.

  • Ability to remain discreet and respect the privacy of guests.

  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

  • Excellent customer service skills

  • Good judgment with the ability to make timely and sound decisions

  • Bilingual skills a plus

  • Professional appearance and demeanor

  • Ability to interact with guests in a pleasant, friendly manner.

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS

  • High School Education

  • Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.

  • Ability to read, write, speak, understand, and communicate in basic English preferred.

WORK ENVIRONMENT, PHYSICAL/MENTAL DEMANDS

The work environment characteristics and physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Prolonged periods standing and walking and frequently pulling, pushing and bending.

  • Must be able to lift up to 50 pounds at a time.

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Job Title: Line Cook
Department: Food & Beverage – Back of House
Reports to: Executive Chef
Classification: Non-Exempt

SUMMARY

Cooks and prepares a variety of food products, including meats, seafood, poultry, vegetables, sauces and stocks according to the club’s standard recipes using a variety of equipment and utensils according to the daily prep list.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Take inventory of all items required for station set-up and determine those items that require preparation.

  2. Prepares items according to standard recipes.

  3. Requisitions items needed to produce menu items.

  4. Notifies Sous Chef of expected shortages.

  5. Ensures that assigned work areas and equipment are clean and sanitary.

  6. Sets-up, maintains and breaks down prep cook station.

  7. Covers, dates and neatly stores all leftover products that are re-usable.

  8. Makes recommendations for maintenance, repair and upkeep of the line prep area and equipment.

  9. Attends kitchen staff meetings and offers suggestions for improvements.

  10. Assists with other duties as assigned by the Sous Chef and Executive Chef.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Required to stand for long periods and walk, balance, stoop, kneel, crouch, bend, stretch and twist and reach.

  • Push, pull or lift up to 50 pounds.

  • Continuous repetitive motions.

  • Work in hot, humid and noisy environment.

  • Must be able to communicate clearly with managers, kitchen and dining room personnel.

  • Maintains the highest food safety standards.

  • Able to produce all assigned menu items according to the club’s standard recipes.

  • Helps in other areas of the kitchen during slow periods or when necessary.

  • Knowledge of and ability to perform required role during emergency situations.

  • Strong organizational skills; ability to manage priorities and workflow

  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

  • Good judgment with the ability to make timely and sound decisions

  • Creative, flexible, and innovative team player

  • Bilingual skills a plus

  • Professional appearance and demeanor

  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS

  • A minimum of two years of experience in kitchen preparation and cooking in a club, resort, hotel or institutional setting

  • Food safety certification

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Required to stand for long periods and walk, balance, stoop, kneel, crouch, bend, stretch and twist or reach

  • Push, pull or lift up to 50 pounds

  • Continuous repetitive motions

  • Work in hot, humid and noisy environment

  • Coordinate multiple tasks simultaneously

WORK ENVIRONMENT

The work environment characteristics described here are representative of employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Job Title: Outside Services Staff
Department: Outside Services
Reports to: Outside Services Supervisor
Classification: Non-Exempt

SUMMARY

Provides bag, golf car and practice facility services to members and guests in a friendly, efficient, and professional manner.

DUTIES AND RESPONSIBILITIES

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Brings carts from cart barn to cart staging area outside Golf Shop

  • Removes bags from Bag Storage Room and loads onto carts

  • Transports practice balls to each end of range and fills appropriate containers

  • Places bags of practice balls at evenly spaced intervals on range

  • Operates tractor and ball picker on practice facility to retrieve balls

  • Washes all practice balls daily

  • Removes bags from golf cars and returns bags to assigned rack in Bag Storage Room

  • Returns golf cars to barn; removes waste and provides each golf car with a new scorecard, pencil, and tees; refills sand bottles; washes golf car with pressure cleaner; parks golf car in barn and connects charger cable

  • Service electric golf car and vehicles when needed

  • Maintains a clean and organized Bag Storage Room and Club Repair Room

  • Washes towels and other reusable items

SUPERVISORY RESPONSIBILITIES

  • None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Strong organizational skills; ability to manage priorities and workflow

  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

  • Good judgment with the ability to make timely and sound decisions

  • Creative, flexible, and innovative team player

  • Professional appearance and demeanor

  • Ability to effectively communicate with people at all levels and from various backgrounds

  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS

  • High School Education, some college

  • Valid California Drivers License

WORK ENVIRONMENT, PHYSICAL/MENTAL DEMANDS

The work environment characteristics and physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Job Title: Loss Prevention
Department: Residence Club
Reports to: Director of Residences
Classification: Non-Exempt

SUMMARY

Patrol club facilities and property to ensure safety of members, guests and employees.

DUTIES AND RESPONSIBILITIES

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Establishes and enforces security procedures for protection of members, guests, and employees and their property; recommends additional controls and/or procedural changes to other departments that will provide increased protection

  • Exercises general supervision over Employee and member parking lots operation by providing systematic patrols to assure protection of vehicles and property, controlling access to parking lots and by instituting traffic and parking procedures

  • Coordinates removal of unauthorized vehicles from the club’s property by towing company

  • Conducts confidential or special investigations as requested by the Director of Residences

  • Enforces all rules and regulations of club which govern employees

  • Responds to emergency and fire alarms

  • Administers CPR and first aid if necessary

  • Patrols parking lots, all Mayacama roads, pool area and Maintenance; prevents unauthorized vehicles and people from using parking lots

  • Notes any deficiencies in club’s security measures

  • Completes written reports of all complaints and/or violations

  • Maintains accurate log of all security staff activities

  • Reports maintenance, lighting, plumbing and electrical problems immediately

  • Develops procedures for assuring the security of all the club’s facilities, assets and grounds

  • Responsible for other duties as assigned

  • Cover Concierge & Guest Services breaks

  • Cover Shuttle or Gatehouse shifts if necessary(Occasional Overnight Front Desk)

  • Help with check ins and ride requests

  • Completes Daily Checklist

  • Emergency Prevention; Go Kits, Flashlights, binders, jumping cars etc.

  • Assist with GS duties; Check-ins, making keys, rollway’s, all member requests, etc.

SUPERVISORY RESPONSIBILITIES

 None

 QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Strong organizational skills; ability to manage priorities and workflow

  • Versatility, flexibility, and a willingness to work within constantly changing priorities

  • Good judgment with the ability to make timely and sound decisions

  • Professional appearance and demeanor

  • Ability to effectively communicate with people at all levels and from various backgrounds

  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS

  • High School Education

  • Previous Security services background

WORK ENVIRONMENT, PHYSICAL/MENTAL DEMANDS

The work environment characteristics and physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Part Time Positions

Job Title: Gatehouse Greeter
Department: Residences
Reports to: Director of Residences
Classification: Non-Exempt

SUMMARY

Control access to the club by checking vehicles for proper decal/passes, allowing entry only to members, designated guests and employees.  Allows entry to authorized destinations by law enforcement agencies, ambulance services and fire trucks.

DUTIES AND RESPONSIBILITIES

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Maintains and keeps an active gate and other required logs.

  • Checks all vehicles and person(s) for entry authorization by observing valid decal/passes and/or visitor logs.

  • Turns away all unauthorized person(s) that cannot be verified by a decal/pass, visitor log or phone call.

  • Acts as a dispatcher between gates and other departments for all security communications.

  • Assists other agencies as requested.

  • Performs other duties as may be assigned.

SUPERVISORY RESPONSIBILITIES

– No supervisory duties are included in this position.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Knowledge of applicable state and local laws and the club’s policies and procedures, including enforcement of covenants.

  • Demonstrate self-restraint in challenging unruly or unauthorized guests or service providers or in handling other difficult situations.

  • Knowledge of and ability to perform required role in emergency situations.

  • Effective decision-making skills, and strong problem-solving skills

  • Ability to acquire and maintain relationships with Members, staff, and vendors.

  • Good presentation skills, strong communication skills (verbal, listening, writing)

  • Strong organizational skills

  • Ability to use standard software applications.

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS

  • High School Diploma or equivalent required

  • Previous service in the US Armed Forces; local police, state police or Sheriff’s office desirable.

WORK ENVIRONMENT, PHYSICAL/MENTAL DEMANDS

The work environment characteristics and physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Full Time Positions

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