Careers

Job Title: Locker Room Attendant
Department: Golf Shop
Reports to: Locker Room Supervisor
Pay Range: $19-20/hr

SUMMARY

Attend to Locker room needs of Club Members and Guests.

DUTIES AND RESPONSIBILITIES

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Ensures that both the Men’s and Women’s Locker Rooms are maintained at high standards of appearance and cleanliness

• Always presents a professional appearance and demeanor

• Unlocks Clubhouse doors with allen key

• Opens Fitness Center; turns on lights, re-stocks clean towels, and organizes

• Checks both Locker Rooms and Fitness Center to ensure all fixtures and appliances are working; repots to Facilities Maintenance as needed

• Collects newspapers from Concierge and distributes in both Locker Rooms and Fitness Center

• Communicates with the Golf Shop regarding daily play and events

• Enthusiastically greets Club Members and Guests

• Performs personal services such as shining shoes, ironing clothes, and replacing golf shoe spikes

• Provides for the safety and security of all members and guests personal property

•  Issues lockers, keys, towels, etc. to Members and Guests as needed

• Washes restroom floor, wipes mirrors and walls; cleans basins, shower walls and toilets

• Restocks supplies such as tissue, toilet paper, towels, soap, shampoo and razors

• Maintains a thorough inventory of supplies

• Cleans and empties waste bins and baskets

• Locks Shoe Room door upon closing shift

SUPERVISORY RESPONSIBILITIES

• None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent customer service skills playing close attention to detail

• Strong organizational skills; ability to manage priorities and workflow

• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

• Good judgment with the ability to make timely and sound decisions

• Professional appearance and demeanor

• Ability to effectively communicate with people at all levels and from various backgrounds

• Must be able to speak, read, write, and understand the primary language(s) used in the workplace

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS

• High School Education

WORK ENVIRONMENT, PHYSICAL/MENTAL DEMANDS

The work environment characteristics and physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Title: Houseperson
Department: Ruse
Reports to: Housekeeping Supervisor, Executive Chef, General Manager
Pay Range: $20-22/hr

SUMMARY

A multifaceted position responsible for housekeeping assistance, cleaning, bellhop duties, and amenities and common area assistance, Houseperson performs a wide range of tasks all in an effort to create the best hospitality experience for guests of The Ruse. Being a small boutique property requires this role to be willing to assist whatever the current need.

DUTIES AND RESPONSIBILITIES

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. 

Housekeeping:

• Performs cleaning, housekeeping and light maintenance tasks and services throughout assigned property.

• Removal and disposal of trash and dirty linens from checked out rooms to proper locations.

• Assists with the cleaning and sanitizing of shared facilities and common spaces.

• Delivering and retrieving items to and from the guest rooms.

• Flips heavy mattresses.

• Reports any damage, burned light bulbs and plumbing problems to the maintenance or housekeeping department.

• Vacuums and cleans floors, rugs, furniture and drapes. Buffs floors.

• Washes inside and outside of windows

• Shampoos carpets when needed.

• Prepare reusable water bottles for the rooms. Wash the water bottles used for the rooms.

Kitchen / Pavilion Duties:

• Breakfast Front of house assist in setting up tables, welcoming guests and interacting.

• Provide them with water, juice, coffee, also make various coffee drinks blended coffees, espresso drinks, and teas whether hot or cold (Barista).  

• Ensure work area is clean and sanitized, including sanitizing utensils, or equipment, clean seating areas.

• Describe items on the menu to customers, suggest products that might appeal to customers.

• Dismantle machinery and clean appropriately as the need arises.

• Basic kitchen skills, bussing table and resetting, doing dishes.

• Additional cleaning / help as needed by the chef.

• Keeping Pavilion fridge stocked with waters, soda, and other beverages for guests.

 Poolside/Guest Services:

• Cleaning the pool, cleaning of pool area furniture, setting out towels on the lounge chairs, opening the umbrellas, cleaning outdoor furniture and furniture near the back of the property Sails seating, Bocce and Pickle courts.

• Monitor the pool, pavilion, Sails seating, Bocce and Pickle ball courts throughout the shift. Offering guests in these areas’ towels, water etc.

• Managing all of the outdoor furniture covers the entire property. Place and remove when weather conditions require it. Maintenance may help with this.

• Assist with guest luggage requirements and delivery etc.

• Identify and explain facilities and features to guests during regular interaction.

• Identify and explain room features and equipment operation.

Other duties may be required as assigned my management.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to follow instruction and provide support to the Housekeepers.

• Ability to work independently.

• Thorough understanding of safety hazards and proper use of various cleaning and sanitizing solutions.

• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

• Ability to think clearly, quickly, maintain concentration and make concise decisions.

• Ability to focus attention on details.

• Ability to be flexible as the job changes.

• Excellent customer service skills

• Good judgment with the ability to make timely and sound decisions.

• Creative, flexible, and innovative team player

• Bilingual skills a plus

• Professional appearance and demeanor

• Ability to effectively communicate with people at all levels and from various backgrounds.

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.

• Ability to read, write, speak, understand and communicate in basic English preferred.

• High School Education

WORK ENVIRONMENT, PHYSICAL/MENTAL DEMANDS

The work environment characteristics and physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods standing and walking and frequently pulling, pushing, and bending.

• Must be able to lift to 50 pounds at times.

• Valid California Driver’s License

• Ability to work in a variety of weather conditions.

• Excellent customer service skills paying close attention to detail.

• Strong organizational skills: ability to manage priorities and workflow.

• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

• Good judgment with the ability to make timely and sound decisions.

• Professional appearance and demeanor

• Ability to effectively communicate with people at all levels and from various backgrounds.