Careers

Job Title: Assistant Superintendent
Department: Golf Course Maintenance
Reports to: Director of Grounds
Classification: Exempt

SUMMARY

Plans, coordinates and directs activities of the Golf Course Maintenance staff and operates and maintains a computerized irrigation system by performing the following duties.

DUTIES AND RESPONSIBILITIES

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Provide excellent guest service to members.

• Assists in establishing maintenance schedules to ensure optimum playing conditions for customers; reviews and adjusts maintenance schedules as necessary.

• Determines irrigation needs daily to ensure adequate watering and prevent waste of water based on readouts from computerized weather station and afternoon course inspections.

• Program central irrigation computer system according to frequently changing factors such as temperature, weather, terrain, drainage, amount of golf play or golf car traffic.

• Inspects irrigation field controllers, records adjustments needed, troubleshoots malfunctions and trains workers in repair of irrigation system.

• Assists in maintaining inventory of parts and supplies for irrigation system; orders new quantities as needed; occasionally orders other supplies such as tools, seed, and fertilizer.

• Trains maintenance staff in the proper and safe operation of a variety of golf course equipment including tractors, mowers and other specialized turf care equipment.

• Assists in keeping accurate maintenance records for pesticide and fertilizer applications.

• Acts as Golf Course Superintendent during vacations and other absences.

• To adhere to company policy and procedure

SUPERVISORY RESPONSIBILITIES

Directly supervising approximately 15-20 employees in the Golf Maintenance Department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work, rewarding and disciplining employees, addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong organizational skills; ability to manage priorities and workflow

• Versatility, flexibility, and a willingness to work within constantly changing priorities

• Good judgment with the ability to make timely and sound decisions

• Ability to effectively communicate with people at all levels and from various backgrounds

• Ability to work with mathematical concepts

• Ability to apply concepts of fractions, percentages, ratios, and proportions to practical situations such as mixture and application of pesticides and fertilizers.

• Must posses a valid California Drivers License or equivalent

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS 

• Associates Degree equivalent from a two year college in turfgrass management or horticulture and three years related experience working on a golf course, including operation of equipment and a computerized irrigation system, at least one year of supervisory experience and knowledge of current OSHA and EPA regulations; or equivalent combination of education and experience

• State of California Qualified Applications License or ability to obtain within three months from date of employment.

WORK ENVIRONMENT, PHYSICAL/MENTAL DEMANDS

The work environment characteristics and physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, moving mechanical parts and fumes or airborne particles.  The employee is occasionally exposed to toxic or caustic chemicals, risk of electric shock and vibration.  The noise level in the work environment is usually loud.

Job Title: Golf Operations Manager
Department: Golf
Reports to: Head Golf Professional
Classification: Non-Exempt

SUMMARY

The Golf Operations Manager is responsible for all daily operating procedures in his/ her area, which includes the Bag Room, Cart Barn, Practice Grounds, and First Tee. He/ she should ensure the highest quality service possible to all Members and guests, including but not limited to the following duties:

DUTIES AND RESPONSIBILITIES

Outside Operations

• Responsible for training and scheduling all employees in this area to ensure the highest level of service to our Members on a daily basis.
• Ordering and inventory of all operating supplies for the Outside Services Operations, including towels, scorecards, repair tools, ball markers, pencils, tees, sand bottles, and any other related materials required.
• Supervise the Practice Grounds Operation, including the maintenance of all equipment, range ball inventory, the daily set-up of the range to insure the best possible use of the turf grass.
• Accurate management and reporting for lost & found responsibilities in the golf operation.
• Recordkeeping for all Member and guest bag storage.
• Inventory and Maintenance of Rental Sets and Demo Clubs.
• Processing Introductory and Annual Reviews for all Outside Services Personnel.
• Maintain the daily opening and closing procedures checklists.
• Update Outside Staff on The Daily Forecast.
• Attend monthly Golf Meetings with the Professional Staff.
• Responsible for recruiting and interviewing new candidates for employment.

Tournament Operations

• Review Tournament To-Do Lists with the Professional Staff.
• Communicate to all Outside Services Staff about the responsibilities and expectations related to each specific event.
• Advance planning and set-up for all clinics, camps, or other special requests.
• Responsible for marking the golf course in preparation for Tournaments

Club Repair

• Responsible for the Club Repair operation, including all ordering and inventory of club repair supplies, billing for all club repair work, and allocating the service fees to the appropriate staff.

Golf Car Fleet

• Supervision and maintenance of the club’s golf car fleet, including maintenance records for each golf car.
• Maintain a clean and organized cart barn.

Starter

• Responsible for starting all players at Hole #1.
• Ensuring that all players playing 18 holes make the turn in an orderly manner and without delay. Advise those stopping at the turn exactly what they can expect relative to beginning their back nine holes.
• Communicate daily with the Golf Shop Staff, Golf Course Superintendent, and the Caddie Manager regarding golf course conditions, tournament activity, or other special events.
• Responsible for advising all first-time visitors about golf course related information, including tee recommendations, yardage markers, and other course markings.
• Responsible for keeping up to the minute, accurate play records, and communicate to the Golf Shop for billing.
• Monitor the pace of play using Whoosh to identify groups that are out of position.
• Ensuring that all Club Customs are adhered to by Members and guests. Rules and Regulations updates will be provided accordingly.
• Responsible for keeping current on the Golf Membership Roster.

General

• The Golf Operations Manager is a highly visible employee. Therefore, appearance and attitude are extremely important criteria. This employee must take pride in his/ her appearance, ensuring that their uniform is neat and crisp at all times. They must be well groomed.
• The Golf Operations Manager must be diplomatic in dealing with Members and guests. Enforcing Club Policy is not an easy task, and must be handled politely but efficiently. Good judgement on the part of this position is essential.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong organizational skills; ability to manage priorities and workflow
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Good judgment with the ability to make timely and sound decisions
• Creative, flexible, and innovative team player
• Professional appearance and demeanor
• Ability to effectively communicate with people at all levels and from various backgrounds
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS 

• High School Education
• PGA of America Member or Associate

Job Title: Residence Houseperson
Department: Housekeeping
Reports to: Housekeeping Manager & Housekeeping Supervisor
Classification: Non-Exempt

SUMMARY

Assist Housekeepers in the cleaning and stocking of all member rooms.  Deliver and collect items from member rooms as requested.

DUTIES AND RESPONSIBILITIES

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Performs cleaning, housekeeping and light maintenance tasks and services throughout assigned property.

• Stocking of carts and closets with linens, general supplies and member supplies essential to the cleaning and servicing of the member rooms.

• Removal and disposal of trash and dirty linens from checked out rooms.

• Assists with the cleaning and sanitizing of shared facilities and common spaces.

• Cleanliness of hallways, stairs, storage areas and closets.

• Cleaning and restocking of fireplaces.

• Delivering and retrieving items to and from the member’s rooms.

• Flips heavy mattresses.

• Vacuums and cleans floors, rugs, furniture and drapes. Buffs floors.

• Washes inside and outside of windows

• Shampoos carpets when needed/

• Reports any damage, burned-out light bulbs and plumbing problems to the maintenance or housekeeping department

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to follow instructions and provide support to the Housekeepers.

• Ability to work independently.

• Thorough understanding of safety hazards and proper use of various cleaning and sanitizing solutions.

• Ability to perform basic repairs and operate tools or equipment used in routine maintenance.

• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

• Excellent customer service skills

• Good judgment with the ability to make timely and sound decisions

• Creative, flexible, and innovative team player

• Bilingual skills a plus

• Professional appearance and demeanor

• Ability to effectively communicate with people at all levels and from various backgrounds

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.

• Ability to read, write, speak, understand and communicate in basic English preferred.

• High School Education

 WORK ENVIRONMENT, PHYSICAL/MENTAL DEMANDS

The work environment characteristics and physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of standing and walking, and frequently pulling, pushing, and bending.

• Must be able to lift up to 50 pounds at times.